Boone County Health Center · Patient Financial Services – Albion, NE
Job Summary:
The Patient Access Coordinator will serve as the first point of contact for patients, assisting them with scheduling appointments, managing insurance information, and ensuring a smooth registration process. This role is essential in creating a positive patient experience from the moment they reach out to us.
Key Responsibilities:
- Greet patients and families, providing excellent customer service and addressing inquiries.
- Schedule and confirm patient appointments, consultations, and follow-ups efficiently.
- Verify insurance coverage and assist patients with registration and billing inquiries.
- Maintain accurate and confidential patient records using the electronic health record (EHR) system.
- Collaborate with healthcare providers and staff to facilitate seamless patient access to services.
- Ensure compliance with HIPAA and other regulatory requirements.
- Assist in resolving patient issues or concerns promptly and professionally.
Qualifications:
- High school diploma or equivalent.
- Previous experience in healthcare or patient coordination is a plus.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work independently and as part of a team.
- Ability to maintain strict confidentiality.
- Proficiency in electronic health records (EHR) systems is advantageous.
What We Offer:
- Competitive salary and benefits package.
- A supportive and friendly work environment.
- Opportunities for professional development.