Full job description
Title: Parts Specialist–Manufacturing, Agriculture, and Other Miscellaneous Parts
As a Parts Specialist, you will partner with internal retail associates to enhance the consumer’s purchasing experience. You will be responsible for maintaining a strong communication flow between all locations as well as supporting the retail/field team by providing the necessary tools to execute the sales/services in the most efficient manner while delivering high-quality results. At Beaver Bearing, we do what it takes to get the job done, while at the same time having fun!
This position is a responsible for a wide variety of tasks including, but not limited to the following:
Duties, Responsibilities
- Ability to establish and maintain good relationships with customers and to exceed their expectations
- Assist customers with replacement parts both in person and over the phone
- Assist maintaining proper parts inventory levels, to do proper posting, and to measure true turns
- Make effective decisions to encourage successful merchandising execution
- Ability to utilize computers and computer capabilities for inventory, recordkeeping, parts information, etc.
- Ability to establish and control inventory systems
- Assist in monitoring and promoting on-line sales
- Assist other locations when needed
- Maintaining customer objectives by ensuring products are fully stocked and delivered on a timely basis
- Involved with monitoring parts inventory and anticipates parts needs for future promotions, trends, and suggested stock orders
- Works with retail and wholesale customers in considering credit applications, handling complaints, and negotiating prices to ensure customer satisfaction
- Must have a wide knowledge of the Manufacturer’s new and recent products
- Must be capable working independently, working with a team, and working with customer’s
- Proficient use of Microsoft Office
- Must be able to work effectively in web based applications
- Ability to work within a high-energy, fast paced environment
- Special Assignments and Other Duties as required
Education / Experience Required
Associate Degree preferred
- 2+ years of merchandising and/or retail experience preferred
- 1+ years of parts sales or agricultural experience preferred
Functional Knowledge and Business Expertise Required
- Proficient using Microsoft Excel, Outlook, Word, & PowerPoint, as well as Google Chrome & Internet Explorer
- Job entails a considerable amount of walking, working with Parts Counterpersons, Technicians, and greeting customers
- Involves analyzing current inventory, spot-checking to ensure that actual inventory coincides with computerized inventory, checking on back orders, etc.
- Highly creative individual capable of suggesting unique solutions to support organizational goals.
- Ability to interact professionally with diverse groups including managers, associates, and customer’s
- Ability to manage multiple projects simultaneously with superior attention to detail
- Possess strong organizational skills and the ability to prioritize and manage workflow to maximize office productivity.
- Strong interpersonal and written communication skills and ability to work in a fast-paced environment.
- Critical Thinking, Detail Oriented, Positive Attitude, Strong Work Ethic
Job Type: Full-time
Pay: $18.00 – $20.95 per hour