Information Systems, Full Time, Days, Mon-Fri 8AM-4:30PM, Req # 2106
Job Summary
We are seeking a motivated Clinical Informatics Specialist to support and optimize our electronic medical record (EMR) system across our hospital and clinics. This role collaborates with clinical staff, IT, and Cerner support teams to enhance workflows, support IT governance, and drive clinical technology improvements that promote quality patient care and regulatory compliance.
This position offers a unique opportunity for individuals looking to transition their careers into a new direction. For clinical staff seeking more stable hours and a chance to leverage their clinical expertise in a technology-focused role, this is an ideal opportunity. For IT professionals looking to break into healthcare or pivot to another technical field, this role provides a platform to grow your skills with comprehensive on-the-job training. Our strong, supportive team is committed to mentoring individuals who are ready to embrace this exciting challenge.
Key Responsibilities
- Optimize EMR functionality to enhance clinical workflows and improve patient care outcomes.
- Collaborate with clinical staff, IT, and Cerner support teams to implement and maintain EMR tools, applications, and training programs.
- Participate system changes, including testing, training, and post-implementation evaluations to ensure seamless integration.
- Provide data analysis and reporting to support regulatory compliance and quality improvement initiatives.
- Participate in IT governance and strategic roadmap planning for clinical technology advancements.
- Handle Level 1 IT support calls, providing quick resolutions for issues like password lockouts and basic troubleshooting.
- Provide on-call support one week per month, with compensation provided for on-call duties.
- Demonstrated strong organizational skills, with the ability to manage multiple priorities, maintain accurate records, and ensure timely task completion in a healthcare setting
- Work independently on projects and take the lead on assigned tasks, ensuring accountability, timely progress, and high-quality outcomes
Qualifications
We are seeking a qualified candidate with either a clinical or technical background to support our informatics and electronic medical record (EMR) systems (Cerner preferred). This position is ideal for individuals with strong problem-solving skills, a collaborative mindset, and a passion for improving healthcare through technology.
We welcome applicants from one of the following backgrounds:
A. Clinical Track:
- Licensed medical professional (e.g., Registered Nurse (RN), Licensed Practical Nurse (LPN), or Certified Nursing Assistant (CNA)).
- Minimum of three (3) years of experience in a clinical setting.
- Strong understanding of patient care workflows and clinical documentation.
- Interest in health informatics or EMR systems (experience with Cerner is a plus).
OR
B. Technical Track:
- Associate’s or Bachelor’s degree in Computer Information Systems, Health Informatics, Information Technology, or a related field.
- Minimum of three (3) years of experience in server, network, service desk roles, or software application support, preferably with clinical systems or EMR support (Cerner preferred).
- Ability to work with clinical users to support and enhance EMR system functionality.
- Experience handling Level 1 IT support calls, such as resolving password lockouts or basic troubleshooting.
Additional Qualifications for All Applicants:
- Excellent communication and problem-solving skills to foster collaboration across clinical and technical teams.
- Familiarity with HIPAA and healthcare regulatory requirements.
- Ability to analyze workflows and implement system enhancements to improve efficiency.
- Certification in informatics or relevant IT credentials is a plus but not required.
- Willingness to learn EMR systems and healthcare technology, with comprehensive on-the-job training provided.
- Possession of certifications such as CompTIA A+, Network+, Security+, or Cisco certifications is a plus but not required.
Join our team and take the next step in your career with a role that blends healthcare and technology to make a meaningful impact!